warranty

Shop with confidence. Your jewelry is covered for 100 days from the date your original order is delivered.

If your item develops a manufacturing defect within 100 days, we’ll replace it free of charge. Each item is eligible for one warranty replacement.

The 100-day warranty period begins on the original delivery date and does not restart when a replacement is issued. If you experience an issue with a replacement outside the warranty period, please contact us and we’ll review the situation individually.

The warranty covers manufacturing defects. It does not cover accidental damage, misuse, normal wear and tear, or alterations made after purchase.

To make a claim, simply email info@additionjewelry.com with your order number and a clear photo of the issue. Our team will review your request and help arrange the replacement.